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Monday, July 13, 2009
Patterns of User Activity in the Different Features of the Blackboard at Brigham Young University - Michael E. Griffiths & Charles R. Graham, JOLT
In the past decade, course management systems (CMS) have become an integral part of most institutions of higher education. While there has been a significant amount of research looking at CMS usage at the course level, there has been less research looking at institution-wide CMS usage from a CMS activity database perspective. This article shares findings from a study which analyzes over 36 million student and instructor clicks within the Blackboard CMS across the entire campus of Brigham Young University (BYU) during one full academic year. This research reports overall levels of user activity across campus, patterns of user activity in the different features of Blackboard, and patterns of user activity in the different features of Blackboard within different colleges. The study compares the levels of activity for Blackboard CMS features that are predominantly pedagogical verses predominately administrative in nature.
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