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Saturday, June 24, 2006
Service Quality Assessment of Online Sport Education at a Sport-Specific Graduate Institute - Steve Chen, et al; OJDLA
This study assessed the service quality of United States Sports Academy 's online course curriculum and examined the factors, which affected the students' overall satisfaction of their educational experience with the Academy. The results generated were based on 449 responses (male = 331, female = 118) of the student evaluation survey that were collected from January 1 to August 31, 2004. The evaluation questionnaire contained 41 fixed-variable and 5-point Likert scale items. The student evaluation survey was filled out via electronic method after each student had completed the last unit assignment.
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