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Wednesday, December 14, 2005
The Importance of Nonverbal Elements in Online Chat - Joan Gajadhar and John Green, Educause Quarterly
Communication is often not so much what we write or say but how we write and often what we do not say.1 Thus, meaning in real-world chat messages depends not only on the words we use but also on how we express meaning through nonverbal cues. Online chat is simple, direct, and unrestrained. While it contains many of the elements of face-to-face conversation, it differs from ordinary chat in that it is a textual representation of conversation.2
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