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Friday, January 07, 2005
Course Management Systems: It's the Support, Stupid! - Mikael Blaisdell, Campus-Technology
In the open source vs. commercial CMS debate, support turns out to be a deciding factor. Here’s why. At the July Syllabus2004 conference in San Francisco, attendees took a day to head to the UC Berkeley campus where they absorbed session and keynote content, shared information with peers, and participated in vigorous panel discussions. One such discussion, “Is Open Source in Your CMS Future?” tackled the issues around open source course management (or learning management) systems, more commonly referred to as CMS or LMS. Most specifically, the discussion centered on Sakai (www.sakaiproject.org), the open source CMS software released in July 2004. The discussion, led by UC Berkeley’s director of Educational Technology Services, Victor Edmonds, employed the use of personal response software to poll session attendees as issues arose. Interestingly, the polling revealed that for session attendees, a primary concern about open source CMS was the ability to secure dependable support.
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