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Learner Support Services in Distance Education System (A Case Study of Turkey) - Salih Usun, TOJDE

A distance education program must design and applicate effective learner support services and systems. Unfortunately, in many distance education systems, more resources are invested in the technical system at the expense of the learner support system. Equivalent or more resources should be invested in the learner support system if the distance education enterprise is to be successful (Gunawardena, 1996, 271). Dillon and Blanchard (1991) described four types of support systems:
1) Learner support and learner needs 2) Learner support and content 3) Learner support related to the institutional context, and 4) Learner support and technology. The aim of this study is to review and determine the applications and important problems of the learner support services and systems and present a number of suggestions to enhance learner support in the Turkish distance education system, Open Education Faculty (OEF).

  posted by Ray at 11/25/2004 12:03:00 PM permanent item link   

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