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Wednesday, September 22, 2004
Librarians sign on to Internet help sessions - Jenna Johnson / Daily Nebraskan
The stereotypical librarian would feel out of place in many university libraries today. Gone are the days of tight buns, mid-calf plaid skirts, shushing and dusty books. Shoot, many librarians even dispense reference help via their own instant messaging screen name. Although the University of Nebraska-Lincoln’s librarians have not jumped on the bandwagon of using American Online Instant Messenger (AIM) to answer students’ questions, many libraries have. The University at Buffalo in New York has had its librarians available on AIM for three years – a service that has generated hundreds of student questions each month, said Christopher Hollister, information literacy librarian.“We recognized that when you walk out into the library, only half of the students working on the computers are doing research, the others are doing e-mail and instant messenger,” Hollister said. “We are just meeting them where they already are.”
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