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Sunday, April 18, 2004
Extending Virtual Access: Promoting Engagement and Retention through Integrated Support Systems - Holly McCracken, Online Journal of Distance Learning
Abstract: "Extending Virtual Access: Promoting Engagement and Retention through Integrated Support Systems" focuses upon expanding the scope of on-line instructional delivery to include academic support systems critical to ensuring that virtual learning environments are inclusive, accessible, instructive, and responsive to changing student needs. Using examples from the University of Illinois at Springfield's experience of on-line program expansion in the College of Liberal Arts and Sciences, this paper examines: benefits of and barriers to integrating extended programming; specific approaches that facilitate virtual support and outreach; and strategies to promote continuous student support for distant students.
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